What do I do if I’ve lost my pet?

If you have lost your dog or cat, please check our Lost and Found Animals album to see if your pet has been reported to IRO.

Please contact IRO as soon as you are aware that you have lost your pet. Send an email or contact us via our Facebook page along with recent photograph of your pet and include the following information:

  • Your name, address and a contact number
  • Your pet’s breed, colour, age and sex
  • Advise if your pet wearing any form of identification (collar, tag or microchip)
  • Any distinctive markings your pet has
  • When and where your pet went missing and/or was last seen (specific location, date, time)

IRO will add your pet’s photograph, information and your contact details to our Lost and Found Animals album on our Facebook page.

 

What else can you can do?

  • If your animal is microchipped, contact the microchip company immediately to report him or her missing.
  • Call your local veterinary clinic in case your pet may have been taken there.
  • Download our Lost Pet flyer and add details of your missing pet. Ask your neighbors, local stores and vet clinics to display the poster and put them up in the area where your pet went missing. Hand out copies of the poster in the area where your pet was last seen.

Remember to let IRO if your lost pet has been found so we are able to update our own records.

IRO strongly advises all pet owners to make sure their animal is wearing a collar with an ID tag at all times, even inside the house. Make sure your name and photo number is on the ID tag along with the animal’s name so you can be contacted if your pet is found. IRO also strongly encourages pet owners to have their pet microchipped as a method of permanent identification. Speak to your vet for more information about microchipping.

 

What do I do if I’ve found an animal?

If you have found a pet you suspect is lost, there are several things that can be done to give the animal a good chance of being reunited with their owner as soon as possible:
Send an email or Facebook message to IRO with the following details:

  • Your name, address and a telephone number you can be contacted on.
  • A description of the animal found (breed, sex, colour, approximate age and size)
  • If the animal has any form of identification (collar and/or tag)
  • When and where you found the animal (specific location, date, time)

IRO can then add these details to our Lost and Found Animals album on our Facebook page.

 

What else can you can do?

  • Contact local veterinary clinics in the area to see if any animals have been reported missing that match the found animal’s description.
  • Take the animal to a vet clinic to see if they are microchipped. If the animal is microchipped, contact the microchip company immediately to report the animal is missing.
  • Download our Found Animal flyer and add details of the animal that has been found. Ask your neighbours, local stores and vet clinics to display the poster and put them up in the area where the animal was found. Hand out copies of the poster in the area where the animal was found.

Remember to let IRO if the animal’s owner has been found and reunited with their pet so we are able to update our own records.